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Complaints Procedure

Making a Complaint against a member of CIBSE

The CIBSE Professional Practice Committee considers Disciplinary cases against CIBSE members. If you wish to make a complaint against a Member under the Code of Conduct. Please follow the guidance here.

Making a Complaint about CIBSE

The Chartered Institution of Building Services Engineers aims at all times to provide excellent services to its members and to the general public.  We do accept, however, that complaints may on occasion arise. More guidance here.

Engaging a CIBSE member

CIBSE members operate in a highly professional manner governed by a Code of Conduct. When engaging a CIBSE member you should make clear what the job is and listen carefully to the advice given. More guidance here.