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Ordering and Delivery

Hard Copy orders over Christmas and New Year

Please note the last date for ordering hard copy publications so they arrive before the New Year is 13 December 2018.  Any book orders received after this date will be processed in the first week of January 2019.  PDF orders are unaffected.

We will continue to take lodgement credits orders and Weather Data orders until 21 December 2018. After this lodgment credit orders will not be processed until 2 January 2019.

PDF Downloads

To download PDF purchases go to your CIBSE website profile page and then select My Downloads.

Please note that while VAT is not payable on printed publications, it is payable on PDF downloads. The amount will be added to your bill at checkout. Purchases of PDFs are non-refundable. 

Postage costs for hard copy orders

Postage costs are based on the value of the order and the shipping location. Orders will be dispatched within 3-5 working days.

UK

  • Order value under £100: £5
  • Order value between £100 and £300: £10
  • Order value more than £300: £10

Western Europe

  • Order value under £100: £12.50
  • Order value between £100 and £300: £20
  • Order value more than £300: £35

Orders will be despatched by airmail or courier.

Rest of Europe

  • Order value under £100: £15
  • Order value between £100 and £300: £25
  • Order value more than £300: £40

Orders will be despatched by airmail or courier.

North America

  • Order value under £100: £20
  • Order value between £100 and £300: £30
  • Order value more than £300: £45

Orders will be despatched by airmail or courier.

Rest of World

  • Order value under £100: £25
  • Order value between £100 and £300: £35
  • Order value more than £300: £50

Orders will be despatched by airmail or courier.

For overseas delivery to a Post Office number we must be given a contact telephone number.