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About the exam

Delegates will not be excluded if they haven’t undergone training with CIBSE, although are expected to have either taken training with another provider or have a sufficient knowledge in order to sit the exam. 

About the Heat Networks Code of Practice Examination

The exam is 'Open Book' - texts allowed are:

  • The course handouts and the Heat Networks Code of Practice.  Please clear any other items away.

Only hard copy texts are allowed; documents loaded onto laptops are not allowed in the exam 

There are 35 multiple choice questions and two short exercises.  There is only one correct answer for each multiple choice question.

Multiple choice questions only have one right answer -candidates should note that some questions offer options for 'all of the above' or 'none of the above' so the questions should be read carefully. Questions with more than one option ticked will be marked as wrong.

The questions will cover the whole syllabus, some of which is only covered in the pre-reading. Some of the questions will require good engineering judgement. Some of the questions will require a calculation.

You will need a calculator. You can mark your answers in pencil or pen but if you make a mistake you should make sure that it is clear which option you have chosen - the exam is best done in pencil so that answers can be erased if you change your mind. The time allowed is 90 minutes - you will be given a 'ten minute warning'. Standard examination rules apply - no talking in the exam room and only one candidate allowed outside the room for a toilet break.

If you leave early please consider other candidates, particularly towards the end of the exam. We ask you not to leave after the ten minute warning is given. Although the exam is 'open book' it is not designed to allow candidates to look up all the answers - material allowed should be regarded as reference. If candidates have not prepared thoroughly by completing the pre-reading and understanding the training course, you may find it hard to finish the exam. Please let us know in advance if you have any relevant special needs or requirements.

Please note should any candidate be late for the examination (more than 10 minutes after the start of the exam) they will not be able to sit the exam.

Notification of examination results

All candidates are notified of the result of the examination by either letter or email. Such notification will normally be sent within 2 weeks of the examination unless the result is the subject of a complaint.


Delegates are offered the opportunity of one re sit at no charge if they fail the exam.  The re sits are arranged with the training manager.  If the re sit is not successful we recommend the candidate takes some further training before trying again. If they would like to re sit a further time then there is a charge associated with this. There is no limit to the number of times a candidate can re sit.


You can ask CIBSE to make an enquiry into your examination results if you think

  • A mistake has been made working out the result
  • There are issues with the exam questions
  • Security has been breached

Appeals should be made in writing at least 2 weeks from the date the results are received and must be made in writing to CIBSE. The paper will be reassessthe original marking process. You will be informed in writing of the outcome of the appeal.

Examination/ Security concerns may be submitted in writing to:

By Mail:

Training & Events
222 Balham High Road
London, SW12 9BS

By E-mail:

If you want to submit a concern anonymously, you may do so; however, please be sure to include as much information as you can about your situation because we will not be able to contact you for additional details.  For example, if describing an incident at a test center, please state the location and time of the event and as many specific details about the event as possible. 

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