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  • PublisherCIBSE
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  • Number of pages0
  • Publication DateFeb 2014
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CIBSE Case Study: Norland and EE Project Orbit

CIBSE Case Study: Norland and EE Project Orbit

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Collaborative Working Award

Norland and EE - Project Orbit

Collaborative working techniques were given a stern test with Project Orbit - EE's plan to reduce its corporate property portfolio by 20%. Norland was up to the challenge, rotating and relocating more than 5,500 staff over 30 weeks.

This is the second straight victory for the Norland and EE collaboration. In 2013 it won Contractor of the Year for an EE project in Darlington where HVAC systems were replaced in two offices.

Norland maintains building services at EE's UK corporate buildings. Project Orbit was implemented to reduce EE's corporate property portfolio by 20% and realise a £10.2 m saving in operational budgets (energy, building running and servicing costs), and to change working practices.

Norland devised a detailed programme and delivery handover process across 14 phases, rotating and relocating more than 5,500 of its staff over 30 weeks. The integrated programme made enough space for Norland to carry out M&E installation and build works so that, when the teams moved, their rooms and labs were available from day one.

A blog was used to assist with staff communication, and the delivery team was engaged through an online Q&A format. This was coupled with face-to-face briefings with move champions from each team. Soft landings principles were employed, which included procedures and checklists that acted as signposts for design teams to help end-users get to grips with their often unfamiliar and complex new buildings.

In addition to the operational savings, Norland is in the process of completing a 12-month energy consumption comparison across the whole estate. Three months into post-handover monitoring, early results show an obvious reduction in carbon and energy from closing the fi ve sites, plus an impact made by changing the lighting, controls and HVAC systems.

Project Team

Building services engineer: Norland
Building occupier: EE (T-Mobile and Orange)
Design/building control: Norland
CDM: Norland
Air conditioning: Daikin
Lighting: Thorn Lighting
Contractor: Norland

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