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Low Carbon Consultant Building Operations Exam

Standard Rate
£290.00  +VAT
Member Rate
£290.00  +VAT
  • Energy Assessor Training

Online Learning

The exam is 'Open Book' - texts allowed are:

  • Approved Document L: Volumes 1 and 2
  • DLUHC for DEC's
  • The course hand-outs (for those who have attended the CIBSE training)

There are 50 multiple choice questions (worth two marks each). The exam is marked out of 100 and the pass mark is 70%. The time allowed is 90 minutes. Based on government guidelines, an additional 25% extra time is given for special needs. Time allowed is 113 minutes.

Once your attendance on the course has been confirmed you will have access to the exam via your My CIBSE Learning Portal under the tab ‘My Courses’.

If there is any reason that you should not be able to complete the exam online, please contact a member of the training team at [email protected] to make alternative arrangements.

Multiple choice questions only have one correct answer – candidates should note that some questions offer options for ‘all of the above/below’ or ‘none of the above/below’ so the questions should be read carefully.

The questions will cover the whole syllabus, some of which is only covered in the pre-reading. Some of the questions will require good engineering judgement. Some of the questions will require a calculation. You will need a calculator.

The exam is hosted via the CIBSE Learning Management System. Each exam is timed and will automatically log the candidate out once the time has ended. The CIBSE Learning Management System has a single sign on system forcing the candidate to login with a username and password. Once the exam has been started the candidate is unable to pause or restart the exam and must be finished in the allocated time.

Although the exam is 'open book' it is not designed to allow candidates to look up all the answers - material allowed should be regarded as reference. If candidates have not prepared thoroughly by completing the pre-reading and understanding the training course, they may find it hard to finish the exam. CIBSE Training must be notified in advance of any relevant special needs or requirements.

There is no requirement to complete the Low Carbon Consultant Building Operations training course before this exam, however, this may help in ensuring you pass the exam successfully.

Best practice advice for candidates sitting an exam:

  • Find a quiet, well ventilated, well-lit room so you can comfortably sit your exam  
  • Schedule a suitable time where you will have the least distractions (meetings, children, deliveries, etc.)
  • Check all your technology is working (computer plugged in, near WiFi hub, registration complete, etc.)
  • Put a do not disturb sign on your door, turn off email notifications, mute your phone, etc.
  • Check if there is pre-reading for the exam , if the exam is open book, and how much time you have.
  • Don’t get anyone else to help you with the exam as you are the one who will need the knowledge to practice.

All candidates are notified of the result of the examination by email. Such notification will normally be sent within two weeks of the examination unless the result is the subject of a complaint.

Candidates are provided the opportunity of one re-sit at no charge if they fail the exam included in their purchase. If the candidate fails their first attempt, they will have access to the resit automatically. If the re-sit is not successful, we recommend the candidate takes further training before trying again. If they would like to re-sit a further time, they will need to contact the Training Team and there is a charge associated with this. There is no limit to the number of times a candidate can re-sit.

If you would like to make a complaint against examination results or process, you are able to make use of our complaints procedure. CIBSE Training will ensure that the person decision-making in the complaint process will be different from those involved in the original discrepancy. Complaints must be processed by email. Below is the procedure once your email has been submitted:
 

  • An automatic email is sent back confirming that a member of the training team will be in contact, usually via email, within five working days to confirm we have received the submission. Details on the steps which will be taken to handle the complaint will also be included in the email.
  • ​An investigation will take place to resolve the complaint.
  • All complaints should be resolved within 14 working days of the initial submission.
  • If a resolution cannot be made within the 14 working days, the delegate will be notified and kept updated on any progress.


If you would like to make an appeal against the examination results or process, you are able to make use of the appeals procedure. CIBSE Training will ensure that the person decision-making in the appeals process will be different from those involved in the original discrepancy.

  • All appeals should be made in writing to CIBSE Training via email to [email protected] within 14 working days of receiving their results.
  • An automatic email is sent back confirming that a member of the training team will be in contact, usually via email, within five working days to confirm we have received the submission. Details on the steps which will be taken to handle the appeal will also be included in the email.
  • ​An investigation will take place to resolve the complaint.
  • All appeals should be resolved within 14 working days of the initial submission.
  • If a resolution cannot be made within the 14 working days, the delegate will be notified and kept updated on any progress.
  • The appellant will be informed in writing of the outcome of the appeal.


Make an enquiry to CIBSE Training if:
 

  • A delegate feels there may be a mistake in the exam questions.

Follow this link to CIBSE privacy policy

http://www.cibse.org/terms-and-conditions/privacy-policy

To pay via invoice, or if you would like purchase a course on behalf of another delegate please complete our booking form.

* If you are having any difficulties please email us at [email protected].

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