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  • PublisherCIBSE
  • Product Code
  • Number of pages0
  • Publication DateFeb 2014
  • ISBN

CIBSE Case Study: Max Fordham

CIBSE Case Study: Max Fordham

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Building Services Consultancy of the Year (over 100 employees)

Max Fordham

Building Services Consultancy (over 100 employees) 2014 Winner

An outstanding year for Max Fordham has seen the practice grow, receive glowing customer feedback and take a key role in implementing initiatives such as soft landings and CarbonBuzz.

Max Fordham is committed to employing graduates and has recruited 30 in the last 12 months, growing the practice to more than 180 staff. The practice also won the CIBSE Employer of the Year Award in October 2013. Its policy is to nurture its progress and it is committed to training, ensuring that opportunities are provided for the personal and professional development of all employees. This includes sabbaticals for study, work or travel, including pro bono work in the developing world. Weekly opportunities for shared learning come in the shape of lunch meets and technical lectures, given internally by experienced engineers, to encourage continuous professional development in core skills.

Max Fordham engineer Tamsin Tweddell has played a fundamental role, working closely with BSRIA, in applying the soft landings methodology. The practice also contributed to a British Council for Offi ces (BCO) report advising members on how to manage their energy data to benchmark performance.

It also recently developed the Energy Tracker tool, in collaboration with Feilden Clegg Bradley Studios. This evaluates building performance gaps by creating energy profi les that help to monitor and manage energy performance throughout the project design and in-use phases. The practice also developed the Energy Risk Register, which identifi es the elements of design that are at risk to poor in-use performance. Max Fordham is currently implementing a business plan to conduct post-occupancy evaluation on all projects.

Research found overall satisfaction among customers to be high, with an overall score of eight out of 10 compared with the industry standard of 7.6.


Hoare Lea

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