Lessons Learnt the Hard Way - Presentation & Panel Recordings

Independent Perspective (Independent Commissioning Agent and Independent Design Reviewer)
CPD: 30 mins
Watch here

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Complex Systems Presentation Recording (coming soon)
Complex buildings demand more than technical excellence—they require careful coordination of architecture, engineering, operations, and stakeholder needs. This session explores lessons from landmark projects, cultural buildings, and other technically challenging facilities, highlighting practical insights into balancing competing objectives and delivering successful outcomes in complex environments.

Beyond Setpoints: Balancing Conservation, Public Access and Environmental
— Chris Arkins, FCIBSE, Director at Steensen Varming

Compliant, Yet Underperforming
— Rohit Sharma, Head of Asset Management at Downer Social Infrastructure & Citizen Services (SI&CS)

CPD: 30 mins
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Soft Landings Presentation - The Application of Common Sense (coming soon)

Soft Landings closes the gap between design intent and real performance through early operator involvement, extended contractor engagement, and continuous improvement. Learn how it applies across project stages, and how teams can deliver buildings that perform as intended.

— Steve Hennessy, FCIBSE, Consultant at WT Partnership and Co-author of ‘The Soft Landings Framework Australia and New Zealand’

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Soft Landings Workshops (coming soon)
Interactive workshops exploring common client objections to Soft Landings and how to respond to them. Audience experiences, discussions about real-world challenges and a collaboration on practical strategies for building stakeholder buy-in and delivering better-performing buildings.

NSW | Soft Landings Workshop: How to overcome resistance (coming soon)

Facilitated by Steve Hennessy, FCIBSE, Consultant at WT Partnership and Co-author of ‘The Soft Landings Framework Australia and New Zealand’

NZ | Soft Landings Workshop: How to overcome resistance

Facilitated by Mark Crawford, LCIBSE, Commissioning Manager at CxM and Summer Xia, CIBSE NZ Chair